Reliable logistics infrastructure platform for African business
TumaBoda gives businesses across Kenya one platform to dispatch verified riders, track every delivery live, and confirm each handover with OTP and digital proof of delivery — with automated rider payouts built in.
One platform to dispatch, track, and prove every delivery
Create a delivery from your dashboard or through our API. TumaBoda dispatches a verified rider in 5-10 minutes, your customer follows the rider live, and the handover is confirmed with a one-time PIN and digital proof of delivery. Urban deliveries complete in 30-90 minutes, and scheduled deliveries run same-day.
Merchant dashboard
Manage orders, automate dispatch and track every delivery.
- Order management
- Bulk dispatch
- Payouts & settlements
- Analytics & reports
Rider app
A simple app for riders to receive jobs, navigate and earn.
- Job requests
- Smart navigation
- Earnings & wallet
- Performance insights
Comms
Dispatch Engine
Intelligent dispatch & real-time updates
Reliable
Live tracking
Keep customers informed with live tracking and delivery alerts.
- Live tracking
- ETA updates
- SMS / WhatsApp alerts
- Customer portal
Proof of delivery
Secure every handover with digital signatures and verification.
- OTP verification
- Digital signatures
- Photo evidence
- Audit trails
Dispatch Engine
Intelligent dispatch & real-time updates
Merchant dashboard
Manage orders, automate dispatch and track every delivery.
- Order management
- Bulk dispatch
- Payouts & settlements
- Analytics & reports
Rider app
A simple app for riders to receive jobs, navigate and earn.
- Job requests
- Smart navigation
- Earnings & wallet
- Performance insights
Live tracking
Keep customers informed with live tracking and delivery alerts.
- Live tracking
- ETA updates
- SMS / WhatsApp alerts
- Customer portal
Proof of delivery
Secure every handover with digital signatures and verification.
- OTP verification
- Digital signatures
- Photo evidence
- Audit trails
Delivery you can account for
Every rider is identified, every job leaves an audit trail, and every handover is verified. Sensitive and high-value goods follow defined handling procedures, and a 24/7 support desk with a dedicated account manager stands behind enterprise accounts.
Verified Riders
Thoroughly vetted delivery personnel
Audit Trails
Comprehensive delivery records
Secure Handover
OTP and digital signatures
24/7 Support
Dedicated account management
Built for the businesses that move Kenya
Retailers, pharmacies and hospitals, restaurants, manufacturers, and enterprises use TumaBoda for on-demand doorstep delivery, scheduled runs, inter-branch transfers, and upcountry dispatch — including cash and pay-on-delivery collection.
Retail
On-demand doorstep delivery and inter-branch transfers for online stores and physical shops.
Learn moreHealthcare & pharmacy
Reliable and discreet delivery of medicines and medical supplies to patients or clinics.
Learn moreFood
Fast, temperature-controlled delivery for restaurants and ghost kitchens.
Learn moreManufacturing
Efficient dispatch for B2B supply chains, distributor restocking, and large orders.
Learn moreGovernment & enterprise
Secure document handling and dedicated enterprise delivery workflows.
Learn moreStructured payments, built in
Fund a delivery wallet, and rider payouts settle automatically as deliveries complete. Every transaction can be recorded with eTIMS-compliant invoicing, so logistics and finance stay in one flow.
Integrate delivery into your systems
A REST API, webhooks, and ready support for Shopify and custom e-commerce let you embed dispatch, live tracking, and proof of delivery directly into your storefront or operations.
Developer API
Full REST API to create orders, fetch live coordinates, and manage webhooks programmatically.
Read DocumentationE-commerce Plugins
One-click installs for Shopify and WooCommerce to offer live delivery rates at checkout.
View PluginsWebhooks
Receive real-time push events for status changes, rider assignments, and delivery completions.
Setup WebhooksFrequently asked questions
What is TumaBoda?
TumaBoda is a technology-enabled logistics infrastructure platform that gives businesses in Kenya reliable, trackable delivery through a merchant dashboard, a rider app, live tracking, and OTP-verified proof of delivery. It is building digital logistics infrastructure for African commerce rather than a consumer delivery marketplace.
How do I integrate TumaBoda with my Shopify or WooCommerce store?
We offer one-click plugins for major e-commerce platforms. Simply install the TumaBoda app, link your API key from your dashboard, and start offering live delivery rates at checkout.
Can I pay for deliveries post-paid?
Yes, we offer 14-day and 30-day consolidated invoicing for verified enterprise accounts processing more than 100 deliveries per month.
Are the packages insured in transit?
Yes, all deliveries are insured up to KES 10,000 automatically, with extended coverage options available for high-value dispatch operations (such as electronics and pharmaceuticals).
Do you have an SLA for pickup and delivery times?
Yes, our SLA guarantees rider dispatch within 10 minutes in core urban areas, and delivery completion between 30 to 90 minutes depending on the zones.
Can my operations team track multiple dispatch orders simultaneously?
Absolutely. The Merchant Dashboard provides a centralized map view of all your active deliveries in real-time, complete with rider details and ETA.
How are failed deliveries and returns handled?
In the event a customer is unavailable, our riders attempt contact up to 3 times. If unsuccessful, the package is automatically routed back to your designated fulfillment center and billed as a discounted return leg.
Ready to make delivery reliable?
Join Kenya's leading logistics infrastructure platform for businesses.
